In some cases, you might need to remove a safe file from detection or remove a w32. Using Symantec on a Windows Azure, Amazon Work Spaces and other virtual endpoint?
I'm keeping tabs on a remote sever that is running Symantec Anti Virus Corporate Server 10.1.7.7001.
About a month ago, the Virus Definition File version date stopped updating and hasn't updated since - 3/26/2012 rev. The automatic update has continued to run everyday, downloading the latest definitions, but not updating the version date in the client. Sometimes it downloads an update successfully and other times it says the virus definitions are up to date.
Get nine more best practices like disabling and blocking service access, configuring email server to remove attachments and isolating compromised computers here: SEP top twelve security best practices.
There is a virus on your network, you need to collect logs on an infected computer, or respond to a virus in the history log. Here is a great list of best practices for all of the above.
UPDATE (1/8/2010) – This problem appears to be fixed.
Clients should now be receiving a correct date on their definition updates.Emily is the Content Marketing Lead for servers, storage, networking, security and enterprise software at Softchoice.She blends her background in creative writing and B2B marketing with an insatiable curiosity about the potential of social and virtualized business.There are a lot of moving parts to admin work, so here is a list of Symantec’s guides to content revision configuration, server certificate updates, GPO, testing authentication, central deployment, Live Update, and clients with both SEP and Data Loss Prevention: If your users do not use a VPN, you should change the Live Update policy setting to use the default Symantec Live Update server – this allows remote clients to update any time they connect to the Internet.Also, tune the scheduling frequency down to one hour.It even explains the best way to use a MS-SQL database for large environments.